- Friday, April 29th, 2011
- POSTED BY Brian Borchers
Does it really make a difference to build excellent listening skills as a manager?
Based on conversations with managers and executives, I would argue that listening is not just important in the workplace; it is critical. The ability to listen impacts nearly every responsibility of a management role. It provides the foundation that enables a manager to build and align a team, resolve conflicting viewpoints, gain broader support, and set a clear vision and direction. Successful management depends on. . .
- Tuesday, April 26th, 2011
- POSTED BY Justin Albertson
Recently I received a newsletter from a communications and presentation training company called “Communispond” that I thought was particularly poignant. An excerpt is in italics, below.
Mary Kay Ash, the founder of Mary Kay Cosmetics, had this to say about the best way to reach customers:
Pretend that every single person you meet has. . .
- Monday, April 18th, 2011
- POSTED BY Sandy Ruffalo
You’re ready to dig in and get started with a Talent Management System in your organization; great news! Before you take this show on the road, there are a few areas to test in order to be sure that your organization is ready.
One of the first things that must be in place for a Talent Management System to work efficiently and effectively is . . .
- Friday, April 8th, 2011
- POSTED BY Andrea Nunez
If you had only three adjectives to describe yourself, what would they be? What would be your brand?”
Go ahead. Formulate them in your mind…write them down – whatever you’d like.
While a seemingly silly exercise, this “branding” question is one I’m sure to ask every leader I work with. I do this because on top of the actual descriptors given (which are certainly telling in and of themselves), together we’re able to tease out quite a bit of knowledge just by the way in which they delivered the message.
Consider these questions as you reflect on determining your 3 words and remember there are no right answers…
- Monday, April 4th, 2011
- POSTED BY Andrea Nunez
As a coaching and development professional, I have a front row seat in hearing about the challenges that are top of mind for executives. Lately I’ve found many of my coaching conversations revolve around employee engagement in financially challenging times. Specifically, how can leaders keep high performing individuals engaged and excited about their work as most companies strive to dig themselves out of the recent economic struggles?
Consider Aon Hewitt’s Engagement 2.0 Survey, which found that…